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Add Transaction Headers

The Add Transaction Headers is a mapping used to add the necessary headers for record and transaction. This mapping ensures the addition of appropriate headers for both records and transactions headers in 1Bonding context. Make sure the feedback message includes a transaction header for it to work properly.

TransactionMapping configuration

FieldDescription
FromLeave it empty. Specifying 'from' is not necessary.
ToLeave it empty.
PrecedenceDetermines the order in which this mapping is applied relative to others.
Function typeDefines the function type. Needs to be "1Bonding functions".
FunctionDefines the function. Needs to be "add transaction headers".
SubjectMaps to record/description (the description of the ticket).
CommentMaps to transaction/additionalInfo.
SourceMaps to both transaction/sourceEndpoint and record/sourceEndpoint. It's specifically designed for use in a local 1gateway setup, where both service desks communicate internally within the 1gateway system.
DestinationMaps to both transaction/destinationEndpoint and record/destinationEndpoint. It's specifically designed for use in a local 1gateway setup, where both service desks communicate internally within the 1gateway system.